Apollo Phantom Review – A Perfect Balance Of Power, Safety, And Quality

the Apollo Phantom leaning on its kickstand

This is a comprehensive review of the Apollo Phantom, one of the best electric scooters around $2000 in the world right now. Let’s see why that is so.

Should you buy the Apollo Phantom?

The Apollo Phantom is a premium scooter. It will not be within the budget for many people, especially novices or first-time owners that want to test the waters with a cheaper scooter.

Also, while powerful, the Apollo Phantom is not quite the beast as some other mean machines in the scooter world. It packs a lot of performance, but it’s not the most powerful scooter out there.

The scooter is made for true scooter aficionados, people who are in love with scooters and simply want a top-notch experience from their scooter. The scooter is packed with features, lacks nothing, and provides a perfect balance between strong performance and unrivaled build quality. If you’re looking to buy a beautiful, durable, safe, high-quality scooter, then the Apollo Phantom could be a good choice for you.

Ordering

The Apollo Phantom at FluidFreeRide is the best online listing for this scooter (and probably the only one that sells the original scooter at this point).

Several of the most popular Apollo scooters are no longer sold on the official Apollo scooters online store, and they have officially moved to FluidFreeRide. The Phantom is one of those scooters.

The Apollo brand

the deck of the Apollo Phantom

Apollo hasn’t been around for as many years as some of the other scooter brands, but what they’ve lacked in age, they’ve made up for in a quick output of quality and great customer service.

In the past two years, their scooters have become insanely popular, and almost every single one of their models has become a major hit, conquering pretty much every price category.

Shipping

Shipping within the continental US is free and it takes between 3 and 5 days. The US warehouse of FluidFreeRide in Texas also ships to Canada and Mexico, although shipping will likely have an additional cost and may take a bit longer.

FluidFreeRide also offers their scooters in Sweden from their Swedish warehouse, and Swedish customers don’t have to pay any extra fees or costs.

For shipping in Europe, and pretty much every other country in the world, the scooter will be shipped directly from the warehouse in Shenzhen, China. The shipping price and time will be calculated at checkout.

Discounts

For quite a while now, FluidFreeRide has offered a discount program for military personnel and veterans in the US. You can see the details here.

Customer support

FluidFreeRide is one of the best brands in the scooter world, and a lot of their reputation is built on the backs of their customer support team. They usually respond to customer queries really quickly and work hard on satisfying their needs and resolving potential problems. On their support page, you can find the details about how to contact them through email, phone, or social media.

Also, don’t forget that you can contact the support team at Apollo as well – they might be able to answer some questions about the scooter itself, or help you out if you order spare parts or accessories through them.

Warranty

The Apollo Phantom comes with a warranty period of 12 months.

That is a step back from the original warranty period that Apollo used to offer for this scooter when they sold it through their website, which was 24 months (the best in the scooter world). Still, 12 months is pretty good, and during that time, FluidFreeRide will repair your scooter and cover some of the associated costs. Keep in mind that the warranty doesn’t cover the brake pads, the tires, and damages suffered from collisions and water.

Return policy and refunds

There is a 15-day, no-questions-asked return period, but the product must not be used. The return shipping cost will be on your end. Remember to not throw away the packaging as well, as the return may not be accepted without it.

Unboxing and basics

screen of the Apollo Phantom

The scooter arrives in the very modern-looking Apollo branded box, almost entirely in black.

The box contains:

  • the scooter
  • charger and cable
  • pump
  • toolkit
  • user manual
  • two inner tubes (optional)
  • two brake pads (optional)

Assembly

The handlebars are not attached to the scooter, and that’s the main part of the assembly process. Typically, the scooter will arrive with the light in place, which you will have to remove so that you can insert the handlebar in the clamp, and then install the light again. Make sure the angle of your handlebars is right for you.

The various parts on the handlebars such as the screen, the throttle, and the brake levers, are not tightly screwed out of the box to prevent shipping damage. Simply screw them tight until they are not moving.

User manual

the user manual for the Apollo Phantom

The user manual for the Apollo Phantom is very detailed, full of illustrated guides on how to setup, use, and repair the scooter. It covers all the controls and the P-settings, as well as other information on the safety, battery, troubleshooting, etc.

Before your first ride

Before you set out on your first ride, it’s important to test the scooter a bit and make sure it is set up properly.

For starters, make sure all the screws are tightly screwed, and both tires are sufficiently inflated.

After that, put the scooter on an elevated surface such as a small chair or table, turn it on, and press the throttle for a bit. Make sure the wheels are spinning. Then, release the throttle and hit both of the brakes at the same time. The wheels should stop almost immediately.

Make sure you charge your battery fully before your first ride to increase its lifespan.

How to fold and unfold

folding mechanism of the Apollo Phantom

The folding mechanism is very safe and secure, yet very easy to use. This is an area where I believe Apollo has brought some important innovation, and the 3-part folding locks may become the norm very soon.

To unfold the scooter, disconnect the hook from the footrest, and simply lift the handlebars up to their maximum height. You then need to lock the folding mechanism by removing the safety pin, lift the small latch up to its top position, and insert the pin again. Finally, secure the latch with the locking ring.

Folding the scooter is the same as unfolding it in reverse.

The folding hook on the stem also serves as a convenient place to attach your bags or your backpack.

How to use

The Apollo Phantom comes with super-intuitive controls, which make it very easy to operate.

The proprietary HEX display, which is unique to Apollo scooters and one of the features that make them stand out from the crowd, shows pretty much everything you will ever want to know:

  • current speed (in kmh or mph)
  • kick-to-start mode
  • cruise control
  • current speed mode
  • arrows for the turning signals
  • status of the lights
  • battery voltage
  • battery level
  • distance remaining
  • odometer or mileage of the scooter
  • trip mileage
  • time

The Phantom has controls on both of the handlebars.

The right handlebar has a small dashboard with three buttons. The “M” button can power the scooter on or off (when pressed longer), or use it to change the settings (with a single click). The arrow buttons are used to change the speed modes. The right handlebar also has the thumb-throttle acceleration button, as well as the key ignition, which greatly reduces the chances of your scooter being stolen (you should still get a strong scooter lock, as this is a very expensive scooter and thieves may recognize it easily). When you lock the scooter, make sure to put the chain or the bar between the base of the stem, as that’s the most secure way to lock this scooter.

The left handlebar has another small dashboard with buttons for the front lights, each of the turn signals, and the single or dual motor mode. One critical point you should remember – never switch from dual to single mode while riding, as this can create a strong braking force that might throw you off your scooter!

Both handlebars have a brake lever, with the left one controlling the rear brake, and the right one controlling the front brake. Always brake with the rear brake first if possible, or with both at the same time – otherwise, if you brake with just the front brake, the scooter may tip over.

The scooter comes with the cruise control feature, which you can turn on or off as needed. You can also adjust the level of acceleration.

User experience

person riding the Apollo Phantom

The overall experience of owning the Apollo Phantom, at least for the majority of its owners that use the scooter as it was meant to be used, has been mostly flawless. The scooter offers many different riding modes and has many features, so it can wear many hats.

Ride smoothness

The Phantom has all the building blocks required to provide you with a cushy, silky-smooth ride.

The tires are very large, both in diameter and in width, and even more importantly, they are pneumatic (yet fairly resistant to flats), which is the most important factor for riding without shaking, vibrating, and wobbling.

The suspension system is very good. It’s not hydraulic, which would have made it even better, but it’s still very good, and contributes a lot to making the rides very comfortable and safe.

Finally, the build quality of the scooter is very strong, which is another major factor.

Commuting

The scooter has a lot of range, which is a very strong benefit for all types of commutes. The problem is that it’s not very easy to carry and doesn’t fit through tighter spaces easily. That means it will not be very good for commutes where you need to fold your scooter frequently and take it through buses or trains. So, when it comes to commuting, the Apollo Phantom is only good for long-distance commutes, but not the ones that involve a lot of other modes of transport.

Terrains

The Apollo Phantom is meant to be used mostly in urban environments. The tires are both large enough and strong enough to withstand some rides off-road, but that’s still not the primary focus of this scooter. Shorter rides through some grass, dirt, and even some gravel, will not be a problem. The tires are pretty smooth, so be careful when riding over smoother surfaces.

Turning, control, and balance

When a scooter has tires as wide as the ones of the Phantom, riders get a lot more balance and stability in their rides. Falling down is also less likely with this scooter, and the overall safety is generally increased.

Usually, turning and cornering do suffer as a consequence, but that’s not very pronounced with this scooter. Of course, cornering will not be all that it can be, but because of the good design and engineering of the stem and the entire scooter itself, it will still be fairly good, and the scooter will be easy to maneuver.

Build quality

Apollo Phantom leaning on a street

Build quality is one of the strongest sides of the Apollo Phantom. The scooter is so well-made, it can be considered a luxury scooter.

Design and engineering

This is a beautiful-looking scooter, with a very unique look, and it’s not afraid to shine with its edgy, modern look. It is obvious that a lot of thought has gone into its design and engineering, and a lot of attention to detail in its manufacturing, as this is not just another copycat scooter.

The scooter as a whole is pretty strong and reliable, both because of its weight and its extra-strong forged aluminum build. The stem is very strong and sturdy, and together with the large wheels and suspension is one of the main features for ride stability and comfort. The throttle is very ergonomically positioned, and the screen is very bright and easily visible at all times.

Every component of the scooter is good on its own, but where this scooter shines is the overall composition and how each part works together with the rest of the scooter in harmony.

Lifespan, durability, defect rates

The Apollo Phantom has only been around since April 2021, so we can’t really talk about lifespan yet.

We do know that the quality level is amazing, which is the best indicator of a long lifespan. Also, initial reports look very promising, and defect rates seem to be very low, with just one dead-on-arrival (which can be due to shipping damage as well). Give all of that, and Apollo’s proven track record, I expect this scooter to last at least three years without a major defect for most users.

Known issues and downsides

It’s very interesting to note that the scooter has no known issues yet, which is very rare. This is almost certainly because the scooter hasn’t been around all that much, and the issues still haven’t popped up, but it’s also possible that the scooter is simply amazing.

There is one downside of this scooter for a certain category of owners, and that’s its weight. This is not a light and portable scooter, and if that’s what you need, you will have to look elsewhere.

Performance

Performance is a fairly strong quality of the Apollo Phantom, although not its strongest one. Still, while not as powerful as some racing, long-range, or off-road scooters, the Phantom has all the key features and specs needed to be a true performer.

Battery

The Phantom comes with 126 x 18650 Li-Ion Dynavolt batteries. They are a pretty well-known Chinese manufacturer of batteries for electric vehicles, not as good as LG or Samsung cells, but still very close and on a similar level.

When it comes to Dynavolt batteries, one thing I’m a fan of is the number of charge cycles. With a minimum of 500 charge cycles, and probably a realistic number somewhere closer to 700-800, the battery will have a long lifespan. Remember, the scooter has a very long range, and even 500 full charge cycles can last more than 3 years unless you ride the scooter very often.

The battery has a voltage of 52 V, and a capacity of 23.4 Ah and 1216 Wh. Both the voltage and the capacity are fairly big, which gives the scooter both a lot of power and a lot of range.

Charging

charging ports of the Apollo Phantom

The Apollo Phantom has two charging ports located on the front left side of the deck, protected by a plastic cap. It can be charged in several ways, and each of them takes a different amount of time to charge the scooter fully:

  • one regular charger: 12 hours
  • two regular chargers: 6 hours
  • fast charger: 5-6 hours

You can get the fast charger as an upgrade.

Range

With a range of 40 mi / 64 km, the Apollo Phantom is almost a long-range scooter. That’s plenty of range for most riders, although still not enough for it to compete with the true long-range marathoners.

Anyway, the official range, as with most of the specs, is not an ideal test scenario range, and is what you will get in the real world. Many owner tests have proven this, so you can at least be confident that you will get the promised range.

Motor and power

motor of the Apollo Phantom

The Apollo Phantom comes with two hub BLDC motors. Each has 1200 Watts of real power, and 1600 Watts of peak power, for a total peak power output of 3200 Watts. That kind of power makes it very torquey, enables it to accelerate quickly, and tackle all kinds of terrains and hills without too many issues.

Speed

Officially, the Apollo Phantom has a top speed of 38 mph / 61 kmh.

Both Apollo and FluidFreeRide are well-known for only reporting real-world specs, and that’s the case with the top speed of this scooter as well. Several independent owner tests have confirmed this top speed, and some have even found that the scooter can go a bit faster. It’s no wonder – the motors of the scooter are certainly capable of higher speeds.

Acceleration

The top speed of the Phantom, while great, still feels like it’s a bit limited on purpose, and like the scooter is holding out on it.

Well, that’s not the case with the acceleration at all. When in the fastest modes, the scooter gets going really fast, reaching the top speed in just a few seconds.

Climbing

The official climb angle of the Apollo Phantom is 25° / 46.63%. With such a strong climb angle, the Phantom is one of the best electric scooters for climbing on the market today.

While that exact angle has only been proven by several user tests, every owner agrees that the scooter is excellent for climbing. As I said, when it comes to speed, it may feel like the scooter is holding out a bit, but the climbing power is an entirely different matter.

Weight limit and rider height

The Apollo Phantom can support riders up to 300 lbs / 136 kg.

Several riders very close to that weight limit have confirmed that the scooter has absolutely no issues carrying them, even when riding uphill. That’s what two 1600 Watt motors do for you.

The deck-to-handlebar height is 41 in / 104 cm, which is tall enough for people up to 6’4” / 193 cm.

Features

The Apollo Phantom is a truly premium scooter that lacks no feature and comes with all the bells and whistles you may ever need.

Brakes

brake mechanism of the Apollo Phantom

The scooter has brakes on both wheels for extra safety. You can choose between mechanical disk brakes and fully hydraulic brakes when you buy the scooter, both with a diameter of 160 mm, which makes them one of the largest brakes found in scooters today. The hydraulic brakes add about $150 to the price of the scooter, but in my opinion, I believe they are well worth the price, as they are much safer and result in an entirely different riding experience.

The brakes have the power regeneration feature, and refill the battery a bit every time you use them.

Suspension

suspension springs on the rear wheel of the Apollo Phantom

The Apollo Phantom has a very cushy suspension system, with two thick springs on each wheel, for a total of four spring suspenders. The shock-absorbing effect is very powerful, and coupled with the large wheels and the excellent build quality overall, it’s no wonder that the scooter provides a silky-smooth ride and a ton of fun no matter where you ride it.

Now, granted, it would have been better if the scooter came with hydraulic suspension instead of regular springs. The price tag certainly suggests that everything in this scooter should be the best it could be, so a hydraulic suspension would be nice to see here.

All four suspension springs can have their sensitivity adjusted to your preference.

Tires and wheels

wheel of the Apollo Phantom

The air-filled tires are 10 inches in diameter, and 3.25 inches wide. The diameter, while much bigger than the diameter of regular scooters’ tires, is still not the biggest one there is, but the width of the tires is quite big and certainly makes the Apollo Phantom one of the scooters with the widest tires out there. That gives the scooter a lot of balance and stability, but makes turning and cornering a bit more difficult.

The recommended tire pressure is 50 PSI.

Water resistance and riding in the rain

Every Apollo scooter, including all of the cheaper Apollo scooters, has an IP54 water protection standard, which means they can handle a bit of riding in some light rain. That’s the case for the Phantom as well (even though it’s not shown on the listing or in the manual, the scooter does have the IP54 rating.

That means the scooter can potentially be used in some light rain without any issues, but I would still advise against that.

Lights and riding at night

front light of the Apollo Phantom

The Phantom has plenty of lighting on all sides.

The front features a 1000 Lumen headlight on the top of the handlebar, as well as two additional lights in the front of the deck. The main headlight is pretty strong on its own, but when combined with the deck lights, they illuminate the road ahead for at least 7-8 meters.

The rear features the red brake light on the footrest that flashes whenever you use the brake, as well as manually-operated turn signals.

With all of those lights, the Apollo Phantom is definitely safe for riding at night and will be street-legal in most places.

Portability, weight, and dimensions

This is not a portable scooter. That’s always the case with powerful scooters such as this one.

It weighs 77 lbs / 35 kg, which makes it too heavy for carrying for most people. You will most likely only carry it over short distances. It’s also quite large in size, both when folded and unfolded, and while it will fit in the trunks of bigger cars, smaller car trunks might be a problem.

Luckily, while folded, the scooter doesn’t have any sticking parts, it can be easily grabbed, and has a natural center of gravity close to the middle of the stem, so at least it’s not the least portable scooter in the world.

Deck

With 20 in / 51 cm in length, and 8.5 in / 21.6 cm in width, the Apollo Phantom offers plenty of room for your feet and provides a comfortable standing surface even for riders with large feet. Also, the rear of the deck features a solid footrest that is very useful for resting your rear foot on long rides, and it actually helps you maintain a more natural posture while riding that tires you out less.

The deck has a grippy surface that prevents slipping.

Accessories

dashboard and key ignition of the Apollo Phantom

The accessories for the Apollo Phantom are still sold at the Apollo store, even though the scooter is no longer sold there. The majority of them are affordable. I recommend the Apollo bag and the Apollo anti-theft alarm (you can also check out their folding lock as well, but I believe there are better scooter locks out there). Also, you may want to check out the Apollo phone mount (I usually don’t recommend it as it can distract you from the ride, but many people love this accessory).

Sadly, the Phantom doesn’t support a seat at this time.

Upgrades

Besides the standard accessories, the Phantom has a few options for some more advanced upgrades as well.

The fast charger will be an obvious win for many.

The tire sealant can be quite useful as well, especially if you live in a place that has poor road infrastructure and you believe you will often get flats.

I consider the other upgrades to be nice-to-haves, but not really all that useful.

Gear

The Phantom can go quite fast, so safety is paramount. Make sure you are wearing a safe motorcycle helmet at all times while riding (you may get away with a bike helmet if you don’t push it close to the speed limit). Check out my guide on the best electric scooter helmets to find out more.

In addition, it might be wise to get yourself a motorcycle armor, or at least some knee and elbow pads as additional safety measures. See my guide on the best electric scooter accessories for some great picks.

Maintenance

the Apollo Phantom standing in a park

The Apollo Phantom doesn’t require a complex maintenance routine, but you should still pay close attention to all the parts and how they perform, and do your quick routine at least once a month.

I suggest the following routine:

  • making sure the tire pressure is 50 PSI and the tires don’t leak any air
  • cleaning the scooter
  • lubricating the bearings (if needed)
  • lubricating the suspension (if needed)
  • making sure the brakes are operational
  • making sure there are no loose screws

Cleaning

Remove all the larger parts of debris or dirt first. Clean the scooter with a soft, damp towel. Use toothpaste or soap, but don’t use corrosive materials. You can clean and lubricate the bearings and the suspension with WD-40 after that.

Spare parts

Even though the scooter is currently only available through FluidFreeRide, the spare parts for the Apollo Phantom are still bought from Apollo. As usual with Apollo scooters, the warranty period is very generous, and during that time you might get certain spare parts for free, but even after that, the parts are easily available and affordable.

Repairs

The FluidFreeRide team will provide you with a lifetime service and support for this product, and you will have access to self-operated service centers in Brooklyn and Miami, as well as repair shops and service partners in several other locations throughout the US.

Also, the Apollo team may be able to help you out in the case of a defect as well. There are three types of repairs that the Apollo team can help you with:

  • by assisting you remotely so that you can repair the scooter yourself (for minor defects)
  • mail-in repairs, where the scooter is shipped back to Apollo and you receive it repaired
  • replacements

You can find out more on the Apollo warranty page.

App

Apollo scooters don’t seem to have Bluetooth features (even though one version of the user manual mentions it as an option on the screen). There’s no app that can connect with them.

I recommend the EScooterNerds Universal Scooter Helper app. Of course, this app will not connect with the scooter either, but it will offer many additional features such as calculators, tools, resources, guides, checklists, etc. The app is available for both iPhone and Android.

User satisfaction and what owners are saying

The Apollo Phantom sold out on the first day it went live. That reflects on the anticipation built around it, but also, it’s obvious that the team behind Apollo paid close attention to the desires of scooterists, and crafted a perfect scooter that satisfies their needs.

The vast majority of the feedback on the Apollo Phantom has been overwhelmingly positive, and owners adore this super-high-quality scooter.

There are a few reviews with one and two stars, however. Most of them are from angry customers, usually because of a misunderstanding with the customer support team, and it seems like the issues have been resolved in the end. There have been a few quality control issues, including one dead-on-arrival, but that’s still not too bad, considering the number of units this scooter has sold (and the owners have gotten replacements). I believe that FluidFreeRide still deserves some credit for the transparency, as many merchants simply hide the poor reviews.

Who should buy the Apollo Phantom?

a folded Apollo Phantom

The Apollo Phantom is a powerful scooter, but not really the most powerful one out there. There are better choices if you’re looking for off-road scooters, fast scooters, or long-range scooters.

At the same time, while some owners have chosen to buy the Phantom as their first scooter (and have never looked back), it’s not exactly a beginner scooter either. It’s simply too powerful, and too expensive for that purpose.

The Apollo Phantom is for the true scooter enthusiast, for the real connoisseur. If you’re looking for a super-comfortable ride, strong but safe performance, high-caliber standard in every single part and in the entire build as a whole, then the Apollo Phantom is the right scooter for you.

Where to buy the Apollo Phantom from?

Worldwide
The best place to buy the Apollo Phantom today is FluidFreeRide, since the scooter is no longer sold at the official Apollo store.

Specifications

Apollo Phantom Specifications

Imperial Metric

Top speed61 kmh
Top speed38 mph
Range64 km
Range40 mi
Motorsdual hub BLDC
Power2400 W real, 3200 W peak
Climb angle25 °
Battery1216 Wh, 52 V
Battery typeDynavolt Smart BMs
Charging time12 h
Ingress protection (IP)IP54
Weight35 kg
Weight77 lbs
Weight limit136 kg
Weight limit300 lbs
Tire size10 in
Tire typepneumatic
Tire pressure50 psi
Foldableyes
Foldable handlebarsno
Seatno
Trunk or basketno (customization possible)
Build materialforged aluminum
Terrainsall
Brakesdual disk or hydraulic
Shock absorbersfour springs
Lightshead + deck + turn + brake
ControlHEX dashboard
Speed modes3
Cruise controlyes
Keysyes
Alarmno (customization available)
Appno
Warranty12 months, 15 days return policy
Deck dimensions (L * W)51 cm * 21.6 cm
Deck dimensions (L * W)20 in * 9 in
Deck to handlebar height104 cm
Deck to handlebar height41 in
Adjustable handlebarno
Where to buy the Apollo Phantom

Worldwide: FluidFreeRide

Continue to FluidFreeRide


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Matt standing next to his Xiaomi M365 Pro electric scooter and holding an electric scooter helmet
I love electric scooters, so I decided to make a blog about them. I like doing a lot of research on various models and brands, looking for great value and performance, both through data and experience.