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Model One E500 - Dual Motor Folding Electric Scooter - 15 mph - 28.5 lbs

3.6 3.6 out of 5 stars 107 ratings
Currently unavailable.
We don't know when or if this item will be back in stock.
Brand UNAGI
Color Scarlet Fire
Special Feature Lights, Lightweight, Foldable
Weight Limit 275 Pounds
Number of Wheels 2
Model Name E500
Wheel Material Rubber
Frame Material Carbon Fiber
Item Weight 11.8 Kilograms
Wheel Size 7.5 Inches

About this item

  • Unparalleled Customer Service: Experiencing any issues? Call our live customer service team. They will answer any question or sign you up directly to our subscription service.
  • Superior Design: Unagi leverages TORAY carbon fiber from Japan to strike an unprecedented balance of lightweight and heavy-duty strength, the same material used by SpaceX rockets.
  • Unrivaled Technology: Unagi features an ergonomically optimized lever and dual electronic anti-lock brakes to bring you to a safe, steady stop. Both on our accelerator and brakes, we’ve built variability into our controls so pushing down further increases their action.
  • World-Class Performance: With the best torque in its class for fast, powerful acceleration, the Unagi can reach up to 20 mph when unlocked, with a max range of 15 miles, both depending on load.
  • Incredible Handlebar: Integrated in the top bar are the intuitive controls of the Unagi dashboard—throttle, brake, horn, and LED headlight. No visible wires. No bulky console. Just a sleek, integrated command center that connects the rider to the ride, also available in a downloadable app.

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Product Description

The Unagi Model One is a high-performance electric scooter with a minimal aesthetic, designed from the ground up to deliver an unbeatable combination of portability, power and agility.

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UNAGI

UNAGI Model One E500 - Dual Motor Folding Electric Scooter - 15 mph - 28.5 lbs

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Customer reviews

3.6 out of 5 stars
3.6 out of 5
107 global ratings

Customers say

Customers like the ease of folding and weight of the kick scooter. They mention that it's easy to carry and compact. They appreciate the nice design and easy to use controls. That said, opinions are mixed on battery life, speed, sturdiness, and quality.

AI-generated from the text of customer reviews

12 customers mention12 positive0 negative

Customers find the kick scooter light enough to carry. They also appreciate the compact size and portability. Customers say it's worth it for the compact design and lightweight. They say it easily fits in Lyft and Uber rides and saves time and gas money.

"...What stands out the most though is how light the scooter is and easy to fold because it makes it so much easier to take into the office with me...." Read more

"...This is a nice looking scooter and I liked that it folds making it easy to carry...." Read more

"...It folds very easy, is light weight, and is perfect for that "last mile" to/from the bus. It easily fits in Lyft/Uber rides as well...." Read more

"...But if I needed I could easily carry it because its light. Breaks are great, one on back wheel and one on left handle, both are super smooth...." Read more

9 customers mention9 positive0 negative

Customers like the appearance of the kick scooter. They mention it has a nice design, features, and a great quality design. However, some customers have reported issues with the product's weight and ease of use.

"...have great customer service, the scooter is awesome, and also very well designed. It is simple to use with a few buttons to switch speeds...." Read more

"Battery life awlful, bumpy ride, disappointing speed. This is a nice looking scooter and I liked that it folds making it easy to carry...." Read more

"...compliments from my neighbors as they were highly impressed by its sleek design if you are into that...." Read more

"...Sleek look, love the light weight carry and the headlamp. Fold spring sticks at first but has smoothed out nicely over use...." Read more

6 customers mention6 positive0 negative

Customers find the kick scooter easy to fold. They mention that it's light and easy to carry.

"...What stands out the most though is how light the scooter is and easy to fold because it makes it so much easier to take into the office with me...." Read more

"...This is a nice looking scooter and I liked that it folds making it easy to carry...." Read more

"...It folds very easy, is light weight, and is perfect for that "last mile" to/from the bus. It easily fits in Lyft/Uber rides as well...." Read more

"...I also like it's folding capability if I want to drive to a trail, I can just throw it in my trunk and off I go...." Read more

4 customers mention4 positive0 negative

Customers find the kick scooter easy to use with a few buttons to switch speeds. They also appreciate the quality and controls, which are simple to use.

"...It is simple to use with a few buttons to switch speeds. The scooter has good power and acceleration too...." Read more

"...I ordered the blue and it was perfect. After the very easy assembly which was just four screws when installing the bar/computer...." Read more

"...The build quality is nice and and the controls are super simple to use. I love the sleek, modern design (reminds me of an Apple product)...." Read more

"Safety, ease of use, weight and design feature..." Read more

10 customers mention4 positive6 negative

Customers have mixed opinions about the battery life of the kick scooter. Some say it's very amazing, while others say it didn't last long. Some customers mention the battery started to drain fast and that it died after two rides of less than 2 miles.

"Battery life awlful, bumpy ride, disappointing speed. This is a nice looking scooter and I liked that it folds making it easy to carry...." Read more

"...The lights are very bright. The battery is sufficient for my needs, and let's face it more range = heavier scooter, so the trade off is perfect...." Read more

"...Since that day, the battery started to drain fast. The battery dropped 2 bars out of 5 after 2 miles ride...." Read more

"...Battery life is great for commuting to work and back with plug in daily, i can get to work and back and leave the cord at home...." Read more

8 customers mention5 positive3 negative

Customers are mixed about the sturdiness of the kick scooter. Some mention it's very sturdy and reliable, with specially designed solid rubber wheels that provide some sort of shock absorption. However, others say that it breaks down quickly, with the handle snapping within a month.

"...It is very sturdy and pretty fast. I charged it for four hours out of the box and read the instructions...." Read more

"...But not of that matters if you can't ride the scooter because of poor battety quality...." Read more

"...But if I needed I could easily carry it because its light. Breaks are great, one on back wheel and one on left handle, both are super smooth...." Read more

"...Also, the wheel gets better as you use. it's a specially designed solid rubber wheels provide some sort of shock absorption without the headache of..." Read more

7 customers mention4 positive3 negative

Customers are mixed about the speed of the kick scooter. Some mention it has good power and acceleration, and it has three different speed levels. However, others say that the speed is not accurate and has never gone at the rate of speed as advertised.

"...The scooter has good power and acceleration too. I am very satisfied with the product and customer service...." Read more

"Battery life awlful, bumpy ride, disappointing speed. This is a nice looking scooter and I liked that it folds making it easy to carry...." Read more

"...It is very sturdy and pretty fast. I charged it for four hours out of the box and read the instructions...." Read more

"I bought this less than 3 months ago. It has never gone at the rate of speed as it advertised unless you are going down a steep hill...." Read more

6 customers mention3 positive3 negative

Customers are mixed about the quality of the kick scooter. Some mention it's amazing and the wheel gets better as you use it, while others say the battery life is awful, the ride is bumpy, and the speed is disappointing.

"...They have great customer service, the scooter is awesome, and also very well designed. It is simple to use with a few buttons to switch speeds...." Read more

"Battery life awlful, bumpy ride, disappointing speed. This is a nice looking scooter and I liked that it folds making it easy to carry...." Read more

"...Also, the wheel gets better as you use...." Read more

"...I also like that the tires are pop-proof but it does make for a rough ride on bumps. Driving it for 9 miles I got a good work out to my core...." Read more

Awesome Scooter
5 Stars
Awesome Scooter
Update: I had an issue with the scooter where it died mid cruising. After several attempts to solve the problem with Unagi support they decided to send me another one. Amazing staff and helpful.The scooter arrived much earlier than expected. It was well packaged and secured. I ordered the blue and it was perfect. After the very easy assembly which was just four screws when installing the bar/computer. First, let me say, this is my first time riding a scooter and it was pretty easy. It is very sturdy and pretty fast. I charged it for four hours out of the box and read the instructions. It got me up to 17 miles per hour (but I heard you can get it to 20 with some secret override) The battery life on my first test run lasted only 9 miles out. When the red light on the battery comes on, it means you only have one bar left and it's best to head back home. I like that it has three different speed levels up to 10, up to 13 and up to maybe 15-16. I like the easy brake that's on the left and safety brake that you can place your back foot if it fails which it probably won't. It has a rear red light that is always on and I think it contributes to the life of the battery. It also has a little headlight that you can turn on and off.I also like that the tires are pop-proof but it does make for a rough ride on bumps. Driving it for 9 miles I got a good work out to my core. These are the pros so far. I should mention there were a lot of stops and go so it could have contributed to the short life-span of the battery. I also like it's folding capability if I want to drive to a trail, I can just throw it in my trunk and off I go. The scooter got a lot of compliments from my neighbors as they were highly impressed by its sleek design if you are into that. So far I have nothing negative to say, not even a "but". For a first time rider, I am pretty impressed. Well done.
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Top reviews from the United States

Amazon Customer
5.0 out of 5 stars Portable, lightweight, and FAST!
Reviewed in the United States on February 23, 2023
Verified Purchase
Let me just say that my experience with Unagi has been amazing. They have great customer service, the scooter is awesome, and also very well designed. It is simple to use with a few buttons to switch speeds. The scooter has good power and acceleration too. I am very satisfied with the product and customer service.

What stands out the most though is how light the scooter is and easy to fold because it makes it so much easier to take into the office with me. I literally keep my Unagi under my desk because it's so compact compared to other scooter brands. I used to have a Gotrax which is nice but so heavy and clunky nothing like Unagi Scooters. Plus I feel cool and stylish with this one way better design and feel than everything else. The only downside is that I wish it got a bit more miles I might get the next scooter Unagi comes out with because it is supposed to have an increased range which I could use. Other than the range, I love it so far and am super happy with my purchase.
Customer image
Amazon Customer
5.0 out of 5 stars Portable, lightweight, and FAST!
Reviewed in the United States on February 23, 2023
Let me just say that my experience with Unagi has been amazing. They have great customer service, the scooter is awesome, and also very well designed. It is simple to use with a few buttons to switch speeds. The scooter has good power and acceleration too. I am very satisfied with the product and customer service.

What stands out the most though is how light the scooter is and easy to fold because it makes it so much easier to take into the office with me. I literally keep my Unagi under my desk because it's so compact compared to other scooter brands. I used to have a Gotrax which is nice but so heavy and clunky nothing like Unagi Scooters. Plus I feel cool and stylish with this one way better design and feel than everything else. The only downside is that I wish it got a bit more miles I might get the next scooter Unagi comes out with because it is supposed to have an increased range which I could use. Other than the range, I love it so far and am super happy with my purchase.
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2 people found this helpful
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Desiree B.
1.0 out of 5 stars Battety
Reviewed in the United States on April 7, 2024
Verified Purchase
Battery life awlful, bumpy ride, disappointing speed. This is a nice looking scooter and I liked that it folds making it easy to carry. But not of that matters if you can't ride the scooter because of poor battety quality. After a year, on a fully charged battety, the scooter will just stop after riding for about 15 minutes. I have been unsuccessful getting a battery replacement.
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Andrew
5.0 out of 5 stars Great "last mile" commuter scooter!
Reviewed in the United States on June 6, 2022
Verified Purchase
I have a disability that prevents me from driving, so I'm forced to take public transportation. I have an electric bike, and two electric scooters. The other scooter is bigger, wider, better range, pneumatic tires, weighs 50 lbs, and is just a little awkward on the public bus. So I spent the $$$ and bought this unit. The first one was defective and I returned it no issues and bought a replacement. Amazon's site wouldn't let me do the exchange, so I just returned, purchased again. The 2nd one has been perfect and I've ridden it over 100 miles already. It folds very easy, is light weight, and is perfect for that "last mile" to/from the bus. It easily fits in Lyft/Uber rides as well. The larger one does this too, but it's awkward, and the couple inches in each direction really makes a difference.
I do wish they had a pneumatic tire option though, that would be my only complaint. Have two tire choices. You do feel every bump in the road. Still worth it for the compact size / lightweight. The lights are very bright. The battery is sufficient for my needs, and let's face it more range = heavier scooter, so the trade off is perfect. Even if I forget to charge it one day it'll suffice for the next before running out.
If you want a longer distance scooter, I'd say get something with pneumatic tires, but if you want something to carry on public transit, this is the scooter for y ou. I'm 5'10" 205 lbs, 52 years old. Of the 2 scooters and bike, I ride this one 90% of the time.
15 people found this helpful
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Mudds
5.0 out of 5 stars Awesome Scooter
Reviewed in the United States on July 12, 2020
Verified Purchase
Update: I had an issue with the scooter where it died mid cruising. After several attempts to solve the problem with Unagi support they decided to send me another one. Amazing staff and helpful.

The scooter arrived much earlier than expected. It was well packaged and secured. I ordered the blue and it was perfect. After the very easy assembly which was just four screws when installing the bar/computer. First, let me say, this is my first time riding a scooter and it was pretty easy. It is very sturdy and pretty fast. I charged it for four hours out of the box and read the instructions. It got me up to 17 miles per hour (but I heard you can get it to 20 with some secret override) The battery life on my first test run lasted only 9 miles out. When the red light on the battery comes on, it means you only have one bar left and it's best to head back home. I like that it has three different speed levels up to 10, up to 13 and up to maybe 15-16. I like the easy brake that's on the left and safety brake that you can place your back foot if it fails which it probably won't. It has a rear red light that is always on and I think it contributes to the life of the battery. It also has a little headlight that you can turn on and off.
I also like that the tires are pop-proof but it does make for a rough ride on bumps. Driving it for 9 miles I got a good work out to my core. These are the pros so far. I should mention there were a lot of stops and go so it could have contributed to the short life-span of the battery. I also like it's folding capability if I want to drive to a trail, I can just throw it in my trunk and off I go. The scooter got a lot of compliments from my neighbors as they were highly impressed by its sleek design if you are into that. So far I have nothing negative to say, not even a "but". For a first time rider, I am pretty impressed. Well done.
Customer image
Mudds
5.0 out of 5 stars Awesome Scooter
Reviewed in the United States on July 12, 2020
Update: I had an issue with the scooter where it died mid cruising. After several attempts to solve the problem with Unagi support they decided to send me another one. Amazing staff and helpful.

The scooter arrived much earlier than expected. It was well packaged and secured. I ordered the blue and it was perfect. After the very easy assembly which was just four screws when installing the bar/computer. First, let me say, this is my first time riding a scooter and it was pretty easy. It is very sturdy and pretty fast. I charged it for four hours out of the box and read the instructions. It got me up to 17 miles per hour (but I heard you can get it to 20 with some secret override) The battery life on my first test run lasted only 9 miles out. When the red light on the battery comes on, it means you only have one bar left and it's best to head back home. I like that it has three different speed levels up to 10, up to 13 and up to maybe 15-16. I like the easy brake that's on the left and safety brake that you can place your back foot if it fails which it probably won't. It has a rear red light that is always on and I think it contributes to the life of the battery. It also has a little headlight that you can turn on and off.
I also like that the tires are pop-proof but it does make for a rough ride on bumps. Driving it for 9 miles I got a good work out to my core. These are the pros so far. I should mention there were a lot of stops and go so it could have contributed to the short life-span of the battery. I also like it's folding capability if I want to drive to a trail, I can just throw it in my trunk and off I go. The scooter got a lot of compliments from my neighbors as they were highly impressed by its sleek design if you are into that. So far I have nothing negative to say, not even a "but". For a first time rider, I am pretty impressed. Well done.
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36 people found this helpful
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Bella
1.0 out of 5 stars Don’t even try it, the return process is a pain in the butt
Reviewed in the United States on February 27, 2023
Verified Purchase
I would give the product 3 stars if the return process wasn’t so painful. I got it about a month ago. The first test drive was pretty good, battery was used only 2 bars out of 5 after 8 miles of riding with dual motors on. I used it for commute, 4 miles round trip. I normally charge it after 2 round trip because I don’t want to drain the battery. On the third charge, the adapter got super hot that I would worry it might burn the carpet down. Since that day, the battery started to drain fast. The battery dropped 2 bars out of 5 after 2 miles ride. I am worried about the battery going worst so decided to return it. Now the painful part comes.

I scheduled a return. This item doesn’t allow drop off. I have to wait at home for the pickup and the pickup only came during the weekday, so I am not able to go to work on that day. And the UPS person didn’t show up. I called in, UPS told me that there was no pickup scheduled for this return, I need to call Amazon to schedule a one and also pay the pickup fee. I called Amazon, Amazon told me there was a pickup, the package was not ready when the driver came to pick up, so the first attempt was failed. UPS is such a liar. I was waiting for the whole day and no one showed up.

I asked UPS if I can drop the package at the UPS store. UPS told me yes, while amazon told me no.

They are just making the return process so painful and time-wasting so that the customer won’t be able to return it.

In a nutshell, don’t buy any electric scooter through Amazon if you might return it.
5 people found this helpful
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