About
Connect with Gotrax support
Email: Support@gotrax.com
Phone: 1-844-446-8729
Hours: 9am - 5pm MST, Monday - Friday
Choose one of the 4 options below for the quickest service.
My Order
Issues with your order? Need to make a change? Or just have questions about your order. We can help you.
Warranty Claim
make a warranty claim for parts or repair on you e-scooter or ebike.
Returns
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All Other Questions
Ask product questions, get help with out of stock items, or ask any other questions you might have.